Contact Us

We would love to hear from you.

At PartyPlayo, providing exceptional customer service is one of our highest priorities. Whether you have questions about a product, need assistance with an order, would like shipping information, or simply want to learn more about our store, our team is here to help.

We are committed to responding to inquiries as quickly as possible and ensuring that every customer receives friendly, professional support.

Our customer service team can assist with:

  • Product information and recommendations
  • Order status updates
  • Shipping and delivery questions
  • Return and refund requests
  • Payment inquiries
  • Technical assistance
  • General store information

If you have already placed an order, please include your order number in your message so we can assist you more efficiently.

Customer Support Information

PartyPlayo

Address
(829) 353-824745 Rue Carmichael, Québec City, QC G2M 1E6, Canada

Email
support@PartyPlayo.store

Phone
(829) 353-8247

Business Hours

Monday – Friday
9:00 AM – 6:00 PM

Saturday – Sunday
Limited Support Availability

Response Time

We aim to respond to all customer inquiries within 24 to 48 business hours.

During holidays, promotions, and peak shopping periods, response times may be slightly longer, but we always strive to assist our customers as quickly as possible.

Before Contacting Us

To help us resolve your inquiry faster, please provide:

  • Full Name
  • Order Number (if applicable)
  • Email Address used for the order
  • Detailed description of your request

The more information you provide, the faster we can assist you.

Our Commitment

At PartyPlayo, we believe customer support should be as enjoyable as the games we sell. Our goal is to provide a helpful, friendly, and hassle-free experience from your first visit to our store through the delivery of your order and beyond.

We appreciate your trust and look forward to serving you.

Thank you for choosing PartyPlayo — where every game helps bring people together.

Contact